Absolutely. Elegant Watches is an authorized retailer for all the brands we carry. Every timepiece is 100% genuine, brand new, sourced directly from official distributors, and comes with its full manufacturer’s international warranty and all original packaging.

Yes, our main showroom is at Ipoh Parade, 105, Jalan Sultan Abdul Jalil, 30450 Ipoh, Perak. We recommend that visitors make an appointment so that we can give you our full attention and personalised service. You can set up a time to see it through WhatsApp.

Most watches come with a 12 to 24-month international warranty, starting from the date of purchase. You must present your physical warranty card for any service or repair.

It covers manufacturing defects but generally does not cover general wear and tear, battery replacements, cracked glass, or damage from mishandling.